Responsible Gaming
Gaming Should Be Entertainment
Online casinos and gaming should be enjoyed as a form of entertainment only. Gambling is not a way to earn money or solve financial problems. Games are designed with a mathematical advantage favoring the house, meaning that over time, players will lose money. Please gamble responsibly and within your means.
Age Verification
In New Zealand, you must be 18 years of age or older to participate in gambling activities, including online casinos. All players are responsible for verifying they meet the legal age requirement in their jurisdiction before registering or placing any bets.
If you are under 18, please do not use gaming platforms. Underage gambling can cause serious harm to your development, finances, and wellbeing.
Warning Signs of Problem Gambling
Do you recognize any of these signs in yourself or someone you know? Problem gambling can develop gradually. If you check any of these boxes, seek help immediately:
- Chasing losses by gambling more to recover money lost
- Gambling with money intended for essential expenses (rent, bills, food)
- Hiding gambling activities or lying about the amount of time/money spent gambling
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Gambling to escape problems, stress, or negative emotions
- Neglecting family, friends, work, or education due to gambling
- Borrowing money to gamble or pay off gambling debts
- Failed attempts to control or stop gambling
- Experiencing financial difficulties or debt due to gambling
- Thinking about gambling constantly, even when not actively playing
Self-Help Tools & Controls
Most responsible gaming platforms offer built-in tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given time frame
- Betting Limits: Control the size of individual bets
- Reality Checks: Receive periodic notifications during play sessions to remind you of time and money spent
- Self-Exclusion: Temporarily or permanently block access to your account for a set period
- Session Time Limits: Set automatic logout after a certain period of play
Use these tools proactively. They are free and designed to help you stay in control of your gaming habits.
Get Help: Support Organizations
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:
New Zealand
- Problem Gambling Foundation (NZ): Free counseling and support services. Visit www.pgf.nz or call 0800 664 262
- Gamblers Anonymous NZ: Peer support meetings. Visit www.gamblersanonymous.org.nz
United Kingdom
- GamCare: Free counseling and support. Visit www.gamcare.org.uk
- GamStop: National self-exclusion scheme. Visit www.gamstop.co.uk
Australia
- Gambling Help Online: Free counseling and self-help resources. Visit www.gamblinghelponline.org.au
Canada
- Responsible Gambling Council: Information and resources. Visit www.responsiblegambling.org
United States
- National Council on Problem Gambling (NCPG): Free helpline and resources. Visit www.ncpgambling.org or call 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Government health information on problem gambling. Visit www.bzga.de
If You Need Help, Reach Out Today
Problem gambling is a serious issue, but recovery is possible with the right support. You are not alone. Whether you're in New Zealand or abroad, free and confidential help is available 24/7 through the organizations listed above.
Don't wait—if you recognize problem gambling in yourself or someone else, contact a support organization today. Recovery starts with one conversation.